KICKSTART WEB DESIGN

Want To Start Seeing Results From Your Website?

Our New WordPress Website Premium Support Plan Will Provide You With Everything You Need To Use Your Website As An Effective Marketing Tool

What is this WordPress Website Premium Support Plan?

This plan has been carefully put together to help your business get the most out of, not only your website, but also your digital marketing efforts.

It is based on years of helping businesses, and understanding what are the most common issues faced by you in using your website as an effective marketing tool to get new customers and grow sales.

The plan features 2 key components:

1) Premium Support

Use this support to enhance and make changes to your website, large or small, improve your search engine optimisation, and can also be used for small projects or one-to-one training.

2) Monthly WordPress Software Maintenance

It is extremely important to keep your WordPress software, plugins and theme updated on a regular basis to keep it secure, functional, and running smoothly. We will do this monthly.

1. Premium Website & Digital Marketing Support

6 Hours Per Annum

Think of us as a member of your team, always ready to help you with a wide range of website and digital marketing tasks. From creating new pages or adding new features on your website, to providing you with expert digital marketing training, use these hours to best suit your needs.

Forget the days of putting things on the long finger or feeling frustrated about not knowing how to do something. With our premium support we’re here to help you be a lot more proactive and make changes quickly.

 

Large Website Edits

Want to add a new page to your website that can bring in extra sales. Maybe its a new service you offer or a seasonal sale? Let us know the details and we’ll take care of it.

Small Tasks

You know those niggly little edits you keep meaning to make to your website. But you’re afraid you’ll break something! Shoot us a quick email and consider it done.

Search Engine Optimisation

SEO should be an ongoing project. We can help you improve your search results through keyword research, adding blog posts,and other useful recommendations.

Email Marketing

Are you collecting emails form your customers and emailing them regularly? If not, now’s the time to start and we can help you set all that up including automations & campaigns.

Special Offers Page

This is one we get asked about alot. We can create you a ‘Special Offers’ page that we will update regularly for you with your latest irresistable offer that customers simply can’t say no to!

Google Business Profile

Hands down, this is one of the most overlooked assets available to local businesses. We can help you create, fix, or optimise your Google Business Profile for higher search results.

One-to-One Training

Joe continually provides training to businesses just like yours. Use this training to upskill in areas like Facebook Ads, creating graphics in Canva, SEO and much more.

How-to Video Tutorials

Why spend hours on Youtube trying to figure something out? Let me know what you’re trying to achieve and I’ll pop you over a personalised screen recording video tutorial.

Help with Other Softwares

We can even help you set up 3rd party softwares like a booking calendar, online course platform, payment gateways, an email service provider, and other softwares you might need.

2. Monthly WordPress Software Maintenance

Website Health Check Every Month

In relation to maintenance of your WordPress website, the days of set it and forget it are gone.

In recent years, as the WordPress platform has continued to grow, develop, and add new features, so too has the necessity to keep it updated on a regular basis.

The reality is that, like any other software,  your WordPress website needs to be consistently maintained to remain stable, secure, and in good working order.

In the past few months we have seen issues with contact forms not working,  Stripe payments not working, images not displaying, and broken layouts.

Why? Simply because regular updates are not being performed on the theme, plugins and core WordPress software.

While we show clients how to update their website software, it’s no longer realistic to expect you to manage this on a regular basis. With this plan you’ll no longer have to worry about this. We’ll perform a monthly website health check, perform required updates, check your contact form, and ensure your website is safely backed up.

 

Update Your WordPress Software

Once a month we will update your theme, plugins, Core WordPress software and PHP. This will ensure your website stays safe, secure and most importantly, functional.

Check Your Contact Form

What good is your website if your contact form isn’t working? Once a month we will manually check your contact form to ensure you can receive new leads for your business.

Monthly Website Backups

The reality is that any website can experience technical difficulties. Having a backup means that your website can be restored, thus minimising any potential loss of data.

Frequently Asked Questions

What's included in the plan?

We will do a monthly health check on your website, check your contact form is working, fix any small glitches, update all your themes and plugins, and ensure your website is correctly backed up. The plan also includes 6 hours premium support for you to contact us to request changes to your website, request training or ask for help with any other area of your digital marketing.

What can I use my support hours on?

We would expect most clients to use their hours to keep their website up-to-date with fresh content and relevant information. But we have experience in practically every area of digital marketing and can help you with email marketing, Facebook ads, Google Ads, one-to-one training, search engine optimisation, Canva, and much more.

What's not included in the plan?

While we can help you with setting up one-off ad campaigns or provide you with training, this is not a plan where we will manage your ad campaigns on a monthly basis. 

What if I need more support hours?

Extra support hours can be purchased at a discounted rate. We will also offer you discounted prices if you need a larger one-off project.

How will I keep track of my hours?

Each time we agree on a task to be completed, you will be provided with an updated summary of your remaining hours.

How do support hours work if I pay monthly?

If you pay monthly you can receive between 30 minutes to 45 minutes premium support per month. If you need more hours in that particular month you can purchase them at a discounted rate. Your support hours can also carry over from month to month if you have not used them. Regardless, we will update your WordPress website software.

Does this plan include hosting?

No. We have always felt strongly that as a business you should own your own domain name and hosting account. On so many occasions we have dealt with clients who are left stranded because their previous web designer held their domain and hosting and was no longer contactable.

How am I billed?

When you pay for a full year upfront, you will get 12 months for the price of 10 (2 months free). The plan does not auto-renew at the end of the year. You can also avail of the plan by paying monthly. Monthly billing will auto-renew but you can cancel amytime.

What if I dont sign up to the plan?

You’re on your own. Just kidding! We are happy to provide you with support for which you will be billed. You will also need to manage the updating of your own WordPress software to keep it secure and functional. 

How do I get started?

Simply purchase the plan through the link on this page and then we’ll organise a quick initial call with you to get started and talk through your goals and expectations.